Groupon Contact Number: 020 3510 0444

Call Groupon on their main UK general enquiries telephone number 020 3510 0444 to contact a customer service representative about a promotion advertised on the online marketplace or to ask how to redeem an offer for an upcoming event.

 

About Groupon

Groupon is an online marketplace that allows subscribers to purchase deals for a variety of local events and activities throughout the United Kingdom. For instance, UK customers can receive promotional codes for qualifying deals on hotel stays or activities depending on their postcode.

 

Groupon Customer Services – 020 3510 0444

Contact Groupon on their main UK customer service number 020 3510 0444 to discuss a recent order made on the online marketplace over the phone. For instance, if you have changed your mind about a recent order then you should enquire about how to claim for a refund. However, in order to process a refund on an e-ticket then it is essential that you provide the customer service representative with the relevant order number along with your digital receipt. However, callers should be note that they can only receive a refund if the qualifying offer period is still in effect as you will be unable to return an expired ticket. Customers can track an item that is currently out for delivery if they have purchased a material good such as an article of clothing or piece of electronic equipment. However, if your item has not arrived by its expected delivery date or has been lost in transit then you may qualify for a replacement or full refund. You should also contact Groupon for technical support if you are unable to log into your account if you forgotten your account details and security information.

 

Business Enquiries – 020 3510 2248

Call Groupon on their merchant enquiries telephone number 020 3510 2248 to contact a representative about the support available for small business that are using the website. For instance, a caller who is representing a small business can request support when on promoting their products on the marketplace.

 

Call Costs and Contact Hours

Groupon uses a 02 contact number meaning that you will only be charged the same standard geographical per-minute rate as any other local call that is made from a UK mobile or landline telephone. However, you may be able to contact a Groupon representative for free if you are using any inclusive free minutes that have been offered by your telephone’s service provider. Groupon is available to be contacted during the opening hours of 8am-8pm Monday-Friday but as waiting times are longer during the morning, it is recommended that you phone between 12pm-6pm.

 

Useful Groupon Contact Numbers – at a glance

Groupon Department UK Contact Number Opening Hours
Groupon Customer Services 020 3510 0410 8am-8pm Monday to Friday
Business Enquiries 020 3510 2248 8am-8pm Monday to Friday
UK Head Office 020 3510 2373 8am-8pm Monday to Friday

 

Write a Letter of Complaint

If you are unhappy with the service that you have received on the website or if a ticket has not arrived in time for an event then you should send a formal letter of complaint to the company’s UK head office address: Groupon, Seal House, 1 Swan Lane, London, EC4R 3TN, United Kingdom.