Contact Maplin on their customer service phone number 0333 400 9500 regarding a problem with an online order, to ask the location of your nearest store, or to check whether there are any available discount codes to use when buying consumer electronics and CCTV cameras.
Maplin Customer Services – 0333 400 9500
You can phone Maplin on their UK-wide customer service contact number 0333 400 9500 for queries regarding your online account. For instance, callers will be able to change their password, delivery and billing address on this number. Although Maplin doesn’t accept telephone orders, you will be able to request additional product information or recommendations before completing a purchase. In addition, you may wish to discuss the availability of any discount codes to help reduce the cost of your online basket. However, it should be noted that student discounts (NUS cards) are only accepted in stores when shown at check-out thus cannot be redeemed online. Moreover, anyone looking to cancel an order over the phone will only be able do so before being sent a confirmation email. Alternatively, you may wish to discuss Maplin’s returns policy if you are unhappy with the quality of any electronics bought from the retailer. For example, you can return items to a high street store or ask a customer service advisor to arrange a return to the main Maplin distribution centre.
Customer Service Opening Hours
Contact numbers that start with a geographic are code will cost the same per-minute rate as any other local call made from a UK landline or mobile phone. However, Maplin may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff comes with inclusive free minutes. Furthermore, you will be able to contact Maplin during the opening hours of 8.30-8pm Monday to Friday, 9am-5pm on Saturdays, and 10am-4pm on Sundays.
Email Customer Services
If you are unable to contact Maplin during over the phone, you can still make your product enquiries by email when contacting the customer service office on the following address: firstname.lastname@example.org.
Maplin Store Finder
However, if you would prefer to try out a new laptop or home electronic in person, you may be best inputing your postcode on the Maplin Store Finder before planning your visit to your closest branch of the retailer.