Octagon Contact Number: 0344 561 4615

Phone Octagon Insurance on their UK customer service number 0344 561 4615 to contact a representative about your existing policy or if you would like to take out a new quote to protect your car.


About Octagon Insurance

Octagon is a popular provider of car insurance with over 200,000 policyholders in the United Kingdom. Octagon car insurance is known for the optional extras it provides to customers who are looking for more comprehensive cover such as emergency breakdown assistance. The insurance broker is also popular for drivers throughout the UK due to the fact that it offers customers the choice of whether they’d like to increase their voluntary excess in order to reduce their premium or pay for their protection in full.


Octagon Customer Care Team – 0344 561 4615

Contact Octagon on their UK customer service number 0344 561 4615 to speak to a representative from their UK call centre about your car insurance. For instance, you can call to ask fro a new quote if you would like an estimate of the cost of either car or van insurance but your premium will be calculated based on factors such as your age and profession. However, if you are a young driver who would like to reduce the cost of your car insurance then you may wish to ask Octagon about their black box insurance policy so that your premium is assessed on driving style rather than age. You may also wish to update an existing insurance policy by adding an additional driver or even car to your Octagon agreement but your rate will be reassessed when doing so. Alternatively if you would like to make a complaint if you are unhappy with your insurance policy or with the conduct of a specific member of staff then you can do so when you contact a representative from the call centre. Furthermore you can also end your agreement with Octagon but will likely have to pay a cancellation fee before taking out a policy with an alternative insurance provider.


Octagon Claims – 0344 815 4975

You may wish to contact Octagon Insurance on their claims number 0344 815 4975 if you would like to report damage to your car or van following a recent accident. Policyholders can discuss the level of compensation that they are entitled to or if they qualify for a cash payout to purchase a new car if their vehicle has been written off. Furthermore if your vehicle is not safe to drive then you should ask Octagon how to apply for a courtesy car or whether one is available as per the details of your arrangement. It is important to contact Octagon if you have been in accident that is not your fault as if you can supply the required evidence then you should be able to keep your no claims bonus.


Call Costs and Contact Hours

Both the Octagon Insurance customer service and claims helplines operate a 03 number meaning that all calls to the line will be charged the standard local per-minute rate from both UK mobiles and landlines telephones. However, you may be able to contact Octagon for free if you are using any inclusive free minutes that have been offered by your telephone’s service provider. The Octagon helpline number is available 6 days a week as it operates the opening hours of 9am-7pm Monday to Thursday, 9am-6pm Friday and Saturday but the claims team can only take calls from 9am-5pm Monday to Friday.


All Octagon Insurance Contact Numbers Together

Octagon Insurance Department UK Contact Number Opening Hours
Customer Services and Complaints 0344 561 4615 9am-7pm Monday to Thursday, 9am-6pm Friday and Saturday
Existing Claims 0344 815 4975 9am-5pm Monday to Friday
New Claims 0344 815 4975 24 hours a day, 7 days a week
Breakdown Cover 0344 561 4616 24 hours a day, 7 days a week
Legal Expenses and Replacement Vehicle Cover 0344 815 4975 24 hours a day, 7 days a week
Lost Keys 0344 381 4541 24 hours a day, 7 days a week


Email Octagon Insurance

If you would prefer to contact Octagon online then you can send non-urgent enquiries or even complaints to the car insurance broker’s customer email address: customerservices@octagoninsurance.com.